Testimonials

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Walk-In Tubs Ontario Reviews

Madeline

Ottawa, Ontario

I had a Walk in Tub installed. Top notch work from start to finish! The installers, I swear are so experienced they could probably do with their eyes closed. They even replaced a problem pipe which I didn’t know was a problem.The tub and fixtures are lovely and the pictures shown to me did not do them justice.

The owner of the business, Mr Wilson explained every detail on the tub and the installation process, along with being very personal and professional. The tub is definitely an investment but never any pressure to push a sale.

I definitely would recommend this business to my family and friends. Last but not least, bathing is such a relaxing experience!

Carole

Brockville, Ontario

I LOVE my Walk-In Tub! The owner John Wilson came right to our home and helped us choose the best tub for our needs. He was kind, courteous, respectful and answered all of our many questions. The installation was done to perfection. Now I am able to soak in warm water and my husband is also able to shower.

The therapeutic jets have done wonders for my arthritis and circulation and has greatly improved my sleep. Perhaps most importantly I no longer fear falling when getting in and out of the tub.

I highly recommend Walk-In Tubs Ontario for the best price with the highest quality.

Thank you John.

Debbie

Ottawa, Ontario

My parents LOVE their new tub. They were in need of a walk in tub, we looked at buying our own and doing the install ourselves, until we met with john from Walk in Tubs Ontario. He took the time that was needed with my parents, he was professional and very easy to talk to. Budget was a big concern for us but John came in at a lower cost than we had anticipated. We were a little concerned considering the Covid situation but our minds were put at ease when John showed up with the required mask and shield. He followed the public health guidelines and we were protected.

The installers were amazing! They were quick and clean, No mess… like John, they too were very easy to deal with.

I would highly recommend Walk In Tubs Ontario.

Pete J.

Prescott, Ontario

“My new walk-in-tub has given me back my independence. In the past I had problems getting into and out of my old tub safely. Problem solved, thank you so much.”

Diana

Deep River, Ontario

“It feels wonderful to not having to step over a tub to get out. I love the jet-stream which helps with aches & pains. I love the bench to rest during long showers. Also, it looks classy – not like the other walk-ins that looks like you’re in a pod.”

Christina

Ottawa, Ontario

“I’ve been meaning to write to you for a long time to thank you very much for your assistance with my purchase of a walk-in bathtub from your company. I am very pleased with the tub. The water stays hot for hours and I have actually spent over 2 hours in the tub with no need to add more hot water. It is the best purchase I have made in a long time and I am very happy with it. I would be happy to recommend your company to anyone looking for a quality walk-in tub at a reasonable price. Please don’t hesitate to use my name as a reference.”

What Our Customers Have To Say

Shirley Ann Luczak
Shirley Ann Luczak
2023-12-12
I love our Walk in Tub. Very Therapeutic!
darryl mcdonald
darryl mcdonald
2023-11-14
These guys were great,in and out in one day. They cleaned their mess as they went, tub works great my Dad loves it
David Meldrum
David Meldrum
2023-09-06
We are thrilled with our tub from Walk In Tubs Ontario. The service was great, installation was done exactly as scheduled. It looks great and operates great too. My wife thinks it is the best thing we've ever done and she is no longer afraid of taking a bath. Our grandson loves it too!
Christina N
Christina N
2023-08-24
Very happy with my purchase. I love my walk in tub. Very comfortable. Tubs are available in various sizes to suit people of all sizes! Water keeps warm for a long time. After sales service has been excellent. No regrets!
Jane F
Jane F
2023-08-21
Nothing but good words about Walk In Tubs Ontario! My parents are enjoying their new tub, they are now able to safely take a bath on their own without the worry of falling. Amazing service from John and everyone who worked on putting in the tub. So fast, efficient, pleasant to deal with and the bottom line for us it was well worth getting a Tub from them. I did my research and this by far was the best place to deal with. Thank you so much!!
Ludovic Viger
Ludovic Viger
2023-08-01
I recently purchased a new bathtub and I am extremely satisfied with my purchase. The bathtub is not only visually appealing but also highly functional. Its sleek design adds a touch of elegance to my bathroom, creating a spa-like atmosphere. Additionally, the tub's deep soaking feature provides the ultimate relaxation experience after a long day. I am impressed with the quality and durability of the materials used, ensuring that this bathtub will last for years to come. Overall, I highly recommend this new bathtub to anyone in search of a luxurious and durable addition to their bathroom. It has exceeded my expectations in every way and has become the focal point of my home. The installation process was seamless, thanks to the detailed instructions provided by the manufacturer. I was able to effortlessly connect the plumbing and secure the tub in place. The built-in features, such as the adjustable jets and temperature control, allow me to customize my bathing experience to suit my preferences. Whether I want a gentle massage or a powerful water flow, this bathtub delivers it all. Furthermore, the non-slip surface provides added safety, giving me peace of mind, especially if I have family members who may be prone to slips and falls.
charles halsey
charles halsey
2023-07-28
We just had a walk-in tub installed from Walk-in Tubs Ontario. Such a pleasure working with John Wilson, and we didn’t have to wait months for our tub. Thank you John for your excellent service. I love my tub.
Nicholas Toone
Nicholas Toone
2023-07-19
We had need of a walk-in tub and John set us up without issue. He walked us through out options, provided the pros and cons of each (ie: water jets vs. air jets) and, most of all, listened to our wants/needs and never pushed us to buy something we didn't want. The day of the installation came and his team was on time and done before the end of the work day. As a follow up note: there was a small issue with the shower hose after some use. I contacted John and he had the hose replaced within a few days. I highly recommend Walk In Tubs.
Donna Gagnon
Donna Gagnon
2022-09-27
John Wilson came to our condo to explain his product, a "Walk in Tub". We liked his presentation & ordered a tub at that very meeting. He did a great sales pitch! We definitely have no regrets! The installation was to be done the very next week. When the installers arrived it was noted that it would be more to my advantage to have the tub door open the other side, it was my choice to have the door open the way I ordered. The installers showed me the difference with space & convince. They left with the tub and returned one week later with another tub to be installed. There were no issues with me changing my mind as to which way the door opened, John Wilson wanted me, as his customer, to be satisfied. The tub was installed very professionally, tidy & clean. The electrician that was here to do the wiring was also very efficient & after much time was able to fish the wires through the ceiling without making any holes that would have had to have been plastered and painted. Tidy & clean work. The electrician was so great I hired him to do some electrical work in our condo at a later date. I love my tub! I can't believe how soothing it is to relax in my tub. Easy in and out, with my mobility issues I have no worries getting in and out. My family doesn't worry either. My very, very arthritic bones are really, really happy. Thank you John Wilson, love your product!
Bernadette Turcotte
Bernadette Turcotte
2022-07-19
Exceptional work ethic from start to finish! Always ready to answer questions and beyond accomendating! I give this company a 5 star rating for sure!